New Features

• Support for CIECA labor time standards has been implemented
• Service Requests: ability to assign multiple technicians to appointments has been added
• Reports: the Email Activity Report has been added
• Quality Audit Report: access for users with team-related and area-related roles has been provided
• Statement Report: the Area and the Team filters have been added
• Main Dashboard: access for users with team-related and area-related roles has been provided
• Email Options: using area email address as sender’s email address for inspections, work orders, and invoices

Improvements

• Commission Profiles: calculating commissions on a weekly basis
• Service Requests: marking checked-in service requests on the Scheduler view
• Repair Orders: access to vendor price for users with the Work Manager role and the Work Manager - Read Only role has been provided
• Average Repair Time Report: calculation of average repair time by phase has been improved
• Coupa Integration: ability to link one team to multiple locations has been added
• Thermeon Integration: matching of service requests and inspections has been improved
• Authenticom Integration: some improvements related to service requests have been made

What's new in ReconPro Back Office (January 23, 2017)